Shipping & Delivery

 

CHAMPAGNE & DREAMS ships and/or delivers to the following countries: Croatia, Slovenia, Austria, Germany, Belgium, Denmark, the Netherlands, Great Britain, Czech Republic, Slovakia, Hungary, France, Italy, Portugal, Spain, Sweden, Poland, USA, Russia, Serbia, Bosnia and Herzegovina, Macedonia, Kosovo, Montenegro.

For countries not listed above and all other countries outside EU please contact info@champagneanddreams.com and we will do our best to accommodate your request.

Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays.

Please note that some handmade, custom, or pre-order items may take longer to ship. This will be stated in the items description if applicable.

DUTIES & TAXES

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

DOMESTIC ORDERS

We use DPD Croatia mail, which provides you with a unique tracking code for your package that can be tracked online.  All orders placed by 10am CST (Central Time) will ship the same day, not including weekends and holidays. DPD claims 1 – 3 days for normal delivery and 1 day for express delivery. Delivery time frames and costs can be viewed in the list below.

Free Shipping is valid for orders that total €100 or more, excluding the cost of shipping and that are being delivered to a Croatian address. Free shipping for these orders is automatically applied during the checkout process and are shipped via DPD Croatia mail.

 

CROATIA
OPTIONOrders up to 2 kgOrders up to 5 kg Orders up to 10 kg
DPD CROATIA

1 – 3 day delivery

€ 5€ 6€ 7
DPD Express delivery

Next day until 8.30

€ 13,5€ 14.5€ 15.5
DPD Express delivery

Next day until 10.00

€ 10€ 11€ 12
DPD Express delivery

Next day until 12.00

€ 8.5€ 9.510.5

 

 

INTERNATIONAL ORDERS

Please note that international recipients are responsible for duties, taxes, and brokerage fees upon delivery. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. CHAMPAGNE & DREAMS is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. 

We currently ship international orders via Croatian Post. Delivery time frames and costs can be viewed in the list below.

*Please note these shipping/delivering times are not guaranteed by CHAMPAGNE & DREAMS. Customs may hold packages and this is out of our hands.

Once an order is given to a Croatian Post carrier the item becomes that carrier’s responsibility and CHAMPAGNE & DREAMS is no longer liable. CHAMPAGNE & DREAMS is not responsible for any packages lost or damaged while in transit to a destination outside of Europe.

 

SLOVENIA
OPTIONOrders up to 2 kgOrders up to 5 kg Orders up to 10 kg
DPD CROATIA

3 – 5 day delivery

€ 12€ 15.5€ 16.5

 

AUSTRIA, GERMANY, BELGIUM, DANSK, THE NETHERLANDS, GREAT BRITAIN
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

4 – 6 day delivery

€ 13€ 16

 

CZECH REPUBLIC, SLOVAKIA
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

6 – 8 day delivery

€ 16€ 22

 

SPAIN, SWEDEN, POLAND
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

4 – 6 day delivery

€ 16€ 22

 

SPAIN, SWEDEN, POLAND
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

4 – 6 day delivery

€ 16€ 22

 

SERBIA, RUSSIA, BOSNIA AND HERZEGOVINA, MACEDONIA, MONTENEGRO, KOSOVO
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

6 – 8 day delivery

€ 19€ 30

 

USA
OPTIONOrders up to 2 kgOrders up to 5 kg
CROATIAN POST

16 – 21 day delivery

€ 28€ 37

 

RUSH SHIPPING/DELIVERY

If it’s after 10am, or a weekend and you want rush shipping/delivery, please email us at info@champagneanddreams.com and we’ll let you know if this is possible. There will be a €150 minimum purchase for most rush orders.

 

Delivery Processing Time

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched.

While we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping time frame.

We work closely with our shipping partner to minimize the potential impact of delays to our international customers. However, we are not responsible for any custom clearance delays.

**During holiday seasons please keep in mind that postal delivery services are busier than usual. This includes shipping orders with speedy delivery in attempts to achieve delivery upon request.  We recommend for all orders to be placed as soon as possible to avoid any potential shipping delays.**  

 

SHIPPING/DELIVERY ADDRESS

Make sure to provide precise city, state, and zip code information. Remember to spell out the city to which you are shipping the order. Many times abbreviations, misspellings, and other typos can result in errors in this section.

 

INTERNATIONAL TAXES AND CUSTOMS CHARGES

International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. CHAMPAGNE & DREAMS is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

 

CHAMPAGNE & DREAMS is not responsible for lost or stolen packages or packages delayed in transit.

The shipping/delivery cost for orders is non refundable.

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